A few common questions.

Computer repairs, device setup, Wi-Fi, backups, file transfers, custom PC builds and AI consulting for home users and businesses.

Yes. I help you choose tools, write useful instructions and check the results. We can work on everyday tasks or a custom approach for your business; I guide the work personally.

No. Describe what you see or what changed—even “my computer is acting weird” is enough to start the conversation. I’ll help work out the next step.

I offer local visits and office appointments by arrangement, plus remote support across the U.S. and internationally for suitable issues. Contact me to confirm your location, time zone and appointment.

Based in Great Neck, I arrange visits in Nassau County and surrounding areas. Contact me to check your location. Remote support is available across the U.S. and internationally for suitable issues. We’ll confirm your time zone and appointment before connecting.

Yes. Please call, text, message me on WhatsApp or Telegram, or email before coming to 3 Grace Ave, Suite 103. Hours are on the Contact page. Holiday and seasonal schedules may vary.

Remote IT support is $50/hour. Contact me for rates on other work and any travel charges. We’ll confirm the scope and any additional costs before you book; custom AI consulting is quoted individually.

Personal Support Plan: $75/month for 1 computer, with up to 2 hours of phone or remote help per month. Family Support Plan: $125/month for 3 computers in one household, with up to 3 hours of phone or remote help per month shared across covered computers. Both include quarterly checkups. Cancel before your next renewal by email, text or phone. No cancellation fee. Your support continues through the paid period.

Plan members receive priority over routine non-member requests when I’m available. Current appointments are honored. Time-critical problems, such as data at risk or restoring a business computer system after a power failure, may take precedence regardless of membership. Priority help is available during my usual working hours; it does not guarantee an immediate response or 24/7 service.

Personal Support Plan covers one computer only. Family Support Plan includes 3 computers in one household; each additional computer costs $15/month. Added computers share the existing monthly help and quarterly checkup time; they do not add more hours. For example, 4 computers cost $140/month.

Me—Daniel Amira. I run the business independently, with no outsourcing or hand-offs. I’ve provided IT support professionally since 2019 and continue learning through hands-on work and research.

I take your privacy seriously and handle information needed for the work with care. Discuss any sensitive files or access concerns with me before the session. An NDA can be arranged on request. The privacy page explains website analytics and third-party services.

My main focus is desktops, laptops, iMacs, MacBooks and occasional server work. I don’t typically do phone or tablet hardware repairs, but you’re welcome to ask about setup or other support.

Sunday appointments are part of my regular schedule. Other after-hours availability depends on the job and season. Text or call to check; please don’t assume an immediate or 24-hour response.

Within reason, I’m happy to answer a few questions. Hands-on work and extended troubleshooting are billed at the relevant service rate.

Please tell me directly. I want you to feel comfortable with the work, and we can discuss what happened and a fair next step.

A new client referred by a friend receives $15 off their first service. The referring client receives a $15 credit toward their next service once the referral becomes a paying client.

Yes. As an Amazon Associate, I earn from qualifying purchases. The links are my Associate links, and your price does not increase because you use them. Product fit, stock and seller information should be checked on Amazon before purchasing.